Thank you Neil for going to the Abbey Lodge on my behalf and thanks everybody else who offered to help.
I think I didn't make myself clear when I said the Abbey Lodge refused to give me a full refund. The operative word there was
full. The Abbey Lodge refunded me £120 of my £130 but decided to keep £10 as an administrative charge. Before booking my room in February, I enquired about cancellations and was told a full refund will be given if cancelled by 10:00am the day before arrival. The "penalty" of £10 is not a lot of money but it's annoyed me that they didn't keep their promise of full refund and annoyed me even more when they refused to reply to my polite emails questioning this previously unmentioned penalty or administrative charge.
I have requested a chargeback from my credit card and was going to book into the Premier Inn at about half the cost of the Abbey Lodge. But Neil told me the Premier Inn is a fair distance from the Abbey Lodge so I decided to book into the Gothic grand mansion nearby which is the
Mercure Bradford Bankfield Hotel. It's only 5 minutes down the road and cost me less than the Abbey Lodge (I am a an Accor Live Limitless member so get a discount

)
Sorry guys, I'll be the odd one out again staying at a different place but then again driving a Trevi I am very used to being the odd one out
